Privacy Policy

Please have this page reviewed by your legal advisor before launch and update it if your policies differ.

Last updated: October 2026

Dil Se Departures respects your privacy. This policy explains what personal data we collect, why, and the choices you have, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023.

Information we collect

• Contact details you share in forms, calls, WhatsApp or email — name, phone number, email, city.
• Trip details — destination, dates, number of travellers, preferences and messages.
• Booking details — traveller names, ages, ID or passport details and visa documents when needed for your booking.
• Website usage data — pages visited, device and browser, and the campaign or link that brought you (through cookies and analytics).

How we use it

• To reply to enquiries and send quotes and itineraries.
• To make bookings with hotels, airlines, transport and activity providers, and to apply for visas or insurance on your behalf.
• To support you before and during your trip.
• To send offers and updates, only if you have agreed — you can opt out at any time.
• To improve our website and services.

Sharing

We share only what is needed with suppliers who deliver your trip (hotels, airlines, transport, insurers, visa centres) and with service providers who help us run our website and enquiry system. We do not sell your personal data.

Storage and security

Enquiries are stored securely in our website’s enquiry system and our booking records. We keep data only as long as needed for the purposes above or as required by law.

Cookies

Our website uses cookies for basic functions and analytics. You can block cookies in your browser settings; some features may not work as expected.

Your rights

You can ask to access, correct or delete your personal data, or withdraw consent for marketing, by writing to booking@dilsedepartures.com.

Contact

Grievances and privacy requests: booking@dilsedepartures.com · +91 92893 99771 · Second Floor, F4, Sector 8, Noida, Uttar Pradesh 201301